Skip to content
Kachi
Kachi Site navigation
2026 Industry Report

How AI Search Is Reshaping Customer Research and Decision-Making

  • 142,000+ AI conversations and 100+ trillion tokens analyzed
  • 15 academic and industry studies synthesized into one brief
  • Sources: Anthropic, HBR, McKinsey, MIT, NBER, Measure Protocol
  • Actionable AEO strategy recommendations for marketing teams
142k+
AI conversations analyzed
100T+
Tokens processed
15
Studies synthesized
6
Industry verticals covered

Get the full report — free

Instant PDF download. Work email required.

Free. No credit card. Work email required.

Research drawn from

AnthropicHarvard Business ReviewMcKinsey & CompanyMITNBERMeasure Protocol

What's inside the report

A research-grade brief built for marketing teams navigating the shift from search to AI answers.

How AI systems process purchase decisions

Analysis of 142,000+ AI conversations across ChatGPT, Perplexity, Gemini, and Claude.

AI citation patterns by industry

Which content types and page structures earn the most AI citations — broken down by vertical.

Buyer behavior in AI-assisted research

How AI-influenced sessions differ from organic search: intent signals, session depth, and conversion rates.

15 studies synthesized into one brief

Sources include Anthropic, Harvard Business Review, McKinsey, MIT, NBER, and Measure Protocol.

AEO strategy recommendations

Actionable steps to improve your brand's discoverability across answer engines — not just search.

Want to see your AI visibility data?

The report shows what's possible. Kachi shows you your actual numbers — AI Indexing, Realtime Retrieval, and LLM-referred conversions for your site.